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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ladapo segun

October 7, 2024

5  out of  5
rating by Ladapo segun
"Amazingly smooth. Thank you."
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Deanna Bryant

September 27, 2024

5  out of  5
rating by Deanna Bryant
"I am a loan advisor with Movement Mortgage and needed some quick help for a mutual client. Jenny Pohl took my call and stayed after 5:00 to help get what was needed. So grateful for her help!"
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Laresa Williams

September 24, 2024

5  out of  5
rating by Laresa Williams
"I always have an amazing stress-free experience wherever I call. Jenny always takes the time to explain everything in detail and always gives me options. My daughter recently moved out and needed rental insurance and when I called Jen, she made the process quick and simple."
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Richard McGirt

September 20, 2024

5  out of  5
rating by Richard McGirt
": I had a great experience working with Jenny at State Farm! She was incredibly patient and took the time to walk me through setting up my rental and auto policies. Her knowledge and professionalism made the whole process stress-free, and I felt confident that I was getting the right coverage. Thank you, Jenny, for your outstanding customer service!"
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Vicki Myers

September 17, 2024

5  out of  5
rating by Vicki Myers
"We have our home, two cars, personal articles, and umbrella policy through this office. The State Farm system suffered a glitch. This office turned themselves inside out to resolve the matter, including staying after hours and getting Annette involved. In the past 40 years I have never before received this kind of service from any other insurance agency. A very special thank you to Kim Sprague for her diligence and follow up!"
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Shawne McIlwain

September 16, 2024

5  out of  5
rating by Shawne McIlwain
"Outstanding Customer Service Jenny Pohl! Thank you!"
We responded:
"Thank you Shawne!! "
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Shari Cooper

September 13, 2024

5  out of  5
rating by Shari Cooper
"Great. Very helpful 👌"
We responded:
"Thank you Shari! Your feedback is so appreciated!"
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dhruthi

September 10, 2024

5  out of  5
rating by dhruthi
"Jenny was awesome and she helped me to get right policy, and she is good with detailed explanation about policy."
We responded:
"So happy we were able to help you with a policy! "
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Gwendolyn Pierce

September 4, 2024

5  out of  5
rating by Gwendolyn Pierce
"She was very helpful and patient with me"
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Cathy Cockrell

August 28, 2024

5  out of  5
rating by Cathy Cockrell
"I love having my car insurance with State Farm. If I ever have any questions they are always there to help. I have the app so when I need to update my mileage I always get the notice and it’s so easy to do. Thank you State Farm."
We responded:
"We love to here we are making it easy for you! Thank you for giving us a review !! "
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Ty Hatley

August 28, 2024

5  out of  5
rating by Ty Hatley
"Jenny was a great help! She answered all my questions and cared for whats best for my family."
We responded:
"Oh thank you, we love taking care of our families!!"
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Rebecca Francis

August 28, 2024

5  out of  5
rating by Rebecca Francis
"Super friendly and helpful agent."
We responded:
"Thank you Rebecca! "
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Emily Jergel

August 23, 2024

5  out of  5
rating by Emily Jergel
"Kayleigh made it so easy to understand the new insurance policy , and was so patient through the entire process. Moving out of state can be overwhelming with all of the changes, but Kayleigh took care of everything for us and made things stress-free !"
We responded:
"Welcome to NC. So happy we can make insurance easy and stress free! "
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Beverly Yorio

August 23, 2024

5  out of  5
rating by Beverly Yorio
"I'm very happy with the service I receive. Very responsive and friendly. A pleasure to deal with."
We responded:
"We are certainly thankful for you!! "
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Emily Nageotte

August 19, 2024

5  out of  5
rating by Emily Nageotte
"Jenny is WONDERFUL! She has been so helpful and patient with me. She is so kind and has an amazing attitude. She is very knowledgeable!"
We responded:
"Thank you Emily! So happy Jenny could be so helpful with your insurance! "
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Nick Galliher

August 13, 2024

5  out of  5
rating by Nick Galliher
"Jen was quick to help, was super patient, and nice!"
We responded:
"Thank you Nick, so happy we could be quick in handling all your insurance needs! "
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Ginnye Brandon

August 12, 2024

5  out of  5
rating by Ginnye Brandon
"Liz and Kim are AWSOME!!! They took their time to answer all my questions even when I called back repeatedly. Their service and friendly attitude made this very easy."
We responded:
"Liz and Kim are great! Thank you for giving us a shout out! "
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Myrna Parkin

August 2, 2024

5  out of  5
rating by Myrna Parkin
"Today, August 1, 2024, I spoke with Ms. Kim Sprague who was polite, courteous and patient. I had many questions to which Ms. Sprague answered without hesitation. She was informative and provided meaningful options. This was not the first time I needed her help, and each time she was pleasant and knowledgeable. I am happy to say that Ms. Sprague is an asset to this State Farm Insurance family. Myrna M Parkin A Satisfied Customer"
We responded:
"We are so happy to hear you are a satisfied customer!! We appreciate you Myrna!"
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Tina Steward

July 31, 2024

5  out of  5
rating by Tina Steward
"I had the pleasure of working with Annette's office recently and what a pleasure everyone was to work with. Know how much I appreciate your time and patience."
We responded:
"Thank you for your 5 stars!!We strive for kindness and patience when taking care of all of our customers!!"
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Michelle Fox

July 8, 2024

5  out of  5
rating by Michelle Fox
"Kim Sprague helped me with my daughter and the DMV. It was a nightmare and Kim was patient and kind and very helpful. She was fast and efficient and overall a huge help when we really needed it she was there for us."
We responded:
"So happy we could be a huge help with the DMV :) !!! Thank you for the review! "
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Melissa Buffo

June 26, 2024

5  out of  5
rating by Melissa Buffo
"Jennifer went above and beyond to help me with my insurance needs. She was helpful and knowledgeable."
We responded:
"Thank you so much! "
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trinnn !

June 13, 2024

5  out of  5
rating by trinnn !
"Jenah is the best! Best insurance agent ever super grateful for her and her kindness. I highly recommend this agency they were quick and efficient. Thank you Jenna God bless you Jesus loves you all so much!"
We responded:
"Thank you, we certainly strive for being quick and efficient! "
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Lorene Bowles

May 24, 2024

5  out of  5
rating by Lorene Bowles
"I’ve been a State Farm customer for several years. Best insurance company I’ve had in over 50 years as a driver. I also have a RV policy and renters insurance. Awesome customer service and no issues. I recommend highly."
We responded:
"You are the sweetest!! We pride ourselves on providing awesome customer service ! We appreciate you! "
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Andrew Stryffeler

May 2, 2024

5  out of  5
rating by Andrew Stryffeler
"Nicest people ever!"
We responded:
"Thank you Andrew!! "
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patrick williamson

April 2, 2024

5  out of  5
rating by patrick williamson
"Asked Kim about rental car coverage on my policy and she suggested I add coverage for daily charge of car needs repairs- thanks so much"
We responded:
"Thank you Patrick, so happy Kim could help you out!"