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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Russell Hamilton

April 17, 2026

5  out of  5
rating by Russell Hamilton
"Great customer service"
We responded:
"Thank you so much for the 5-stars, Russell! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Annette Burkhard’s Team anytime."
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Angela Morrison

April 12, 2026

5  out of  5
rating by Angela Morrison
"I LOVE WORKING WITH STATE FARM, THEY HAVE THE MOST WELCOMING, PROFESSIONAL, AND KNOWLEDGEABLE TEAM, NO MATTER THE BRANCH AND NO MATTER THE STATE... A VERY SATISFIED CUSTOMER. 🙂"
We responded:
"Angela, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Annette Burkhard’s Team!"
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dheeraj rao

April 9, 2026

5  out of  5
rating by dheeraj rao
"She quickly assisted to me to get my rental insurance and gave me very competitive price , definitely recommending her for any sort of insurance."
We responded:
"dheeraj, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Thomas DeMarco

April 8, 2026

5  out of  5
rating by Thomas DeMarco
"Wonderful service great price"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Annette Burkhard’s Team. "
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Meryl Emenanjor

April 6, 2026

5  out of  5
rating by Meryl Emenanjor
"I received great customer support from Elena and she was very helpful in getting me a quote for SC auto insurance. Great 😊 office to work with."
We responded:
"Meryl, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Danisha McClain

April 1, 2026

5  out of  5
rating by Danisha McClain
"Daniel was such a breath of fresh air! He helped me get insurance for 2 vehicles while handling my little ones. Great GREAT customer service!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Annette Burkhard’s Team. "
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Sandra Efland

March 22, 2026

5  out of  5
rating by Sandra Efland
"David was very nice and helpful to me and saved me on my car and renters insurance. I will recommend him to anyone."
We responded:
"Thank you so much for the 5-star rating, Sandra! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Jackie Cartee

March 19, 2026

5  out of  5
rating by Jackie Cartee
"Elena was very helpful and professional. All the agents are very helpful."
We responded:
"We appreciate your review, Jackie. We are so happy that you had such a wonderful experience with State Farm Agent Annette Burkhard’s Team here in Mooresville ! "
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Jeffrey Cimmino

March 12, 2026

5  out of  5
rating by Jeffrey Cimmino
"Thanks to Elena who has been wonderful to work with during our move to NC!"
We responded:
"Jeffrey, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Nimeara Crosland

February 28, 2026

5  out of  5
rating by Nimeara Crosland
"Ms. Burkhard was very professional and helpful, with me getting new car insurance. She was on top of everything and made me feel heard and understood, she helped me get affordable car insurance I would recommend her to anyone."
We responded:
"Thanks so much for the fantastic rating, Nimeara! We are so glad you had a positive experience with us here on State Farm Agent Annette Burkhard’s Team. If there is anything we can do for you in the future, just give us a shout! "
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David Dermady

February 27, 2026

5  out of  5
rating by David Dermady
"Elena was wonderful to work with. Very professional and responsive. Thank you!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Mooresville to know that you had such a wonderful experience with us here on State Farm Agent Annette Burkhard’s Team."
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Jamala Mccallum

February 27, 2026

5  out of  5
rating by Jamala Mccallum
"Daniel was has Amazing customer service, very informative, job oriented, knowledgeable, pleasant, very easy to understand just all around amazing representative of what a company should employ"
We responded:
"Thank you for the fantastic review, Jamala! We are always here to help with your insurance needs here in Mooresville . "
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samantha scott

February 16, 2026

5  out of  5
rating by samantha scott
"Daniel was amazing. Thank you for your services"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Annette Burkhard’s Team. "
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Todd Billings

February 5, 2026

5  out of  5
rating by Todd Billings
"Elena is the best. Although I have been with State Farm for a couple decades, when we relocated to North Carolina, I shopped around. I did find a slightly cheaper quote elsewhere, but Elena gave me the personal attention and advice that we needed to feel secure in our decisions. Thanks Elena."
We responded:
"Todd, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Eric Simmons

February 2, 2026

5  out of  5
rating by Eric Simmons
"Very professional, outstanding service very nice agent"
We responded:
"We appreciate your review, Eric. We are so happy that you had such a wonderful experience with State Farm Agent Annette Burkhard’s Team here in Mooresville ! "
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LayTonya Sturdivant

January 19, 2026

5  out of  5
rating by LayTonya Sturdivant
"Fast service very friendly!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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John Bowen

January 15, 2026

5  out of  5
rating by John Bowen
"Dan was an absolute pleasure to work with. He answered all of my questions, gave honest advice, and had a very competitive price. I will come to him for any of my insurance needs. He easily earned my highest recommendation."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Annette Burkhard’s Team! We deeply appreciate your kind words here in Mooresville . "
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LeDonna Moore

January 9, 2026

5  out of  5
rating by LeDonna Moore
"I had left a message for someone to call me back about a potential client I was trying to help. Christine called me back and was the SWEETEST!! I REALLY APPRECIATE her :) God bless you for being so kind and trying to help. I will keep you posted on what I find out! LeDonna with Allstate"
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Daphne Florville

December 18, 2025

5  out of  5
rating by Daphne Florville
"Elena was great, very professional and patient with all our questions and concerns."
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Mark Van Dyne

December 12, 2025

5  out of  5
rating by Mark Van Dyne
"Annette was wonderful and professional to work with in providing the correct coverage at competitive rates. She took the time to chat with me and very delighted to make the switch. Thank you Annette & State Farm! Go see her and thank me later :)"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Gerry Fieseler

December 8, 2025

5  out of  5
rating by Gerry Fieseler
"Annette was great to deal with!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Cheikhou Diop

December 1, 2025

5  out of  5
rating by Cheikhou Diop
"She is the best"
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Bernice

November 21, 2025

5  out of  5
rating by Bernice
"Daniel was awesome in helping me get the Safe and Save device ready to go. I’m 80 and these kinds of devices and setups aren’t in my comfort zone. He was very helpful, patient and kind. Thanks Daniel Bernice"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Heidi Chamberlin

November 20, 2025

5  out of  5
rating by Heidi Chamberlin
"Elena followed up with me when she knew I needed better auto insurance. I already had property insurance with State Farm and she walked me through my options for the best auto coverage and the best price with each driver/vehicle in my home. She was pleasant, patient, and got it done quickly! Thank you, Elena!"
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Nina Simone

November 13, 2025

1  out of  5
rating by Nina Simone
"I had called today to make a partial payment on the account because I had recently lost my job so I have been playing catch up since I got my new one l. I literally spoke to probably everyone in that office and vented cried it’s not that they wouldn’t get paid it’s that with losing my job and then getting a new one with a pay cut it was hard to managed rent and my car payment as well so I reach out but now get different information. I have been making partial payments because the last person I spoke to told me that as long as I put something down that would keep my account .i was so happy you have no idea to now calling today and speaking with Linda I call to make a payment of 400 I could not put the full 700 and some change but I put most she tells me that I have reached my limits for partial payments. Inconvenient and just sucks overall because I would have not been making the partials if I had a 3 time limit maximum which I still think it’s crazy so I was told one thing by one agent and told something different by another on Kim. It wound of been great to have grace especially with the times we are on but it’s fine just will not be doing business with them any longer. And technically I feel like this time it would of been my 3 time it’s like they are just trying to kick me out of state farm instead of support. Very disappointing."
We responded:
"Hi Nina, I would be happy to talk with you on the billing. I apologize if you got any confusing messaging. I wish we could help more, but State Farm only allows 3 partial payments in the year. Give me a call and we can talk about it 704-230-1149. "